Terms and Conditions

General Information

Welcome to DUNATOS. By accessing and using our website, making a purchase or interacting with our customer service channels, you agree to these Terms and Conditions.

We reserve the right to update or modify these terms at any time. Changes will be posted on this page and will be effective upon posting.

2. Products

DUNATOS manufactures and markets women's fashion garments and accessories.

We strive to accurately present the features, colors, sizes and details of each product. However, colors may vary slightly depending on the configuration of each device or display.

Product availability is subject to inventory at the time of purchase.

3. Pricing

All published prices are in Colombian pesos (COP).

DUNATOS reserves the right to modify prices, promotions and commercial conditions without prior notice.

The prices in effect will be those published at the time of purchase.

4. Purchasing Process

Once the order has been placed and payment has been confirmed, the customer will receive the corresponding confirmation.

The purchase will be considered completed when DUNATOS confirms the availability of the product and processes the order.

5. Payment Methods

We accept the payment methods available in our sales channels.

The validation and approval of payments depends on the financial institutions and platforms used for the transaction.

6. Shipping

Delivery times are estimates and may vary due to external factors such as customer location, carrier, weather conditions or force majeure.

DUNATOS shall not be liable for delays attributable to third parties once the order has been delivered to the carrier.

7. Changes and Warranties

Exchanges, warranties and returns will be governed by the Exchange and Return Policy published by DUNATOS.

8. Intellectual Property

All content published on the website, including photographs, designs, text, logos, images, graphic material and digital content, is the property of DUNATOS or is authorized for use.

Its reproduction, distribution or use without prior and express authorization is prohibited.

9. Protection of Personal Data

The information provided by users will be treated confidentially and used only for purposes related to the provision of our services, order management, customer service and authorized commercial activities.DUNATOS is committed to protecting personal data in accordance with current Colombian legislation.

10. User Responsibility

The user agrees to provide truthful, complete and updated information when making a purchase or registering in our channels.

DUNATOS shall not be liable for errors resulting from incorrect information provided by the customer.

11. Limitation of Liability

DUNATOS does not guarantee the uninterrupted availability of the website or the absence of temporary technical errors.

In no event shall it be liable for indirect, incidental or consequential damages arising out of the use of the website or situations beyond its reasonable control.

12. Contact

For any questions regarding these Terms and Conditions, you can contact us through our official customer service channels.

DUNATOS

Versatile fashion to create more possibilities with each garment.